Move Riley Pulse to another company
Your plan stays with your verified Riley Pulse account. For security, the current company remains locked until you explicitly authorize a change from Profile.
What remains unchanged
- Your Riley Pulse login email and plan expiry
- Your payment and billing history
- Your registered browser device when you stay on the same computer
Changing company on the same device
Press Stop in Riley Pulse before changing accounts.
Open website Profile, authorize a company change, enter your password, and type CHANGE COMPANY.
Sign out of the current company on the platform.
Sign in to the other company account you are authorized to use.
Open the load board and run one filtered search.
Open Riley Pulse and confirm that the company shown in Overview has updated.
If the company remains pending
- 1. Log in to the Riley Pulse website.
- 2. Open Profile and confirm that Company change is pending.
- 3. Confirm the board is open under a different authorized company.
- 4. Run a filtered search, then select Refresh plan in the extension popup.
Moving to another computer
First open the extension popup on the old computer and select Release this device. Keep the old device online until the request completes, then on the new computer install the extension, open Profile on the website, and click Connect extension.
If the old computer is unavailable or the device remains connected, contact support for a verified access review.
We do not need
- Your platform password
- Session cookies or security codes
- Confidential company documents
Important
A company change does not transfer plan ownership to another Riley Pulse email. Only use company accounts you are authorized to access. We cannot restore or bypass a suspended third-party account.
Need help reconnecting?
Send your Riley Pulse account email, extension version, and a screenshot of the connection status. Do not send platform credentials.
Email support@riley-pulse.com